Last updated: 14 October 2026
Who we are
Snow Leopard International Medicine (SLIM) supports access to healthcare in Nepal through the MediLoop™ programme, community clinics, education, and local partnerships. This policy explains how we handle information connected with this website, enquiries, volunteering, donations, and our online updates.
Information you choose to share
When you contact us, we may receive your name, email address, country, phone number, and the contents of your message. Volunteer and partnership enquiries may also include information about your experience, qualifications, availability, or organisation. Please share only the information needed for your enquiry.
The website's email links and contact forms may open your email application. A message reaches us when you send it through that application. Forms that submit directly to the website may store the details you provide so our team can respond.
How we use information
We use the information you provide to respond to enquiries, coordinate volunteering and partnerships, administer support for our programmes, and maintain relevant correspondence. Where you request updates, we use your contact details for that purpose. You can ask us to stop sending optional updates by contacting us.
Donations and external forms
Our donation links take you to an external donation form, currently hosted by 123FormBuilder. Payment services, donation administrators, and form providers handle information you submit under their own privacy notices. SLIM works with the Veritas Foundation of Canada for charitable administration. We may receive information needed to acknowledge donations, coordinate support, or meet applicable recordkeeping obligations. Review the notices on the external donation service before submitting financial information.
Website operation and cookies
Our hosting and service providers may process technical information such as IP addresses, browser details, request times, and error logs to deliver and protect the website. Administrators use sign-in cookies to access the content management system. These cookies support authentication and do not provide visitors with access to private draft content.
The current site does not include an advertising tracker or visitor analytics integration. If we add optional tracking in the future, we will update this notice and provide choices where required.
Instagram and other social platforms
The site links to Instagram, Facebook, LinkedIn, TikTok, and other third-party services. Their privacy notices apply when you visit them. The home page loads an embedded Instagram feed automatically. Loading it connects your browser to Instagram, which may receive technical information, recognise an existing account session, or use cookies under Meta's policies. You can manage third-party cookies and connections using your browser’s privacy settings. The “Follow us on Instagram” button opens our profile on Instagram.
Health information and photographs
This website is for programme information and communication; it is not a patient-record system. Please do not send medical records, diagnoses, identity documents, or other sensitive information through general contact or volunteer forms. Contact the SLIM team to arrange an appropriate channel when sensitive information is necessary. Clinical records and care-related information require separate procedures and are outside the scope of this website policy.
If a website photograph, story, or social post identifies you and you have a privacy concern, contact us with the page or post link so we can investigate. Publishing a story does not mean visitors are authorised to reuse personal information or identifiable photographs.
Sharing and service providers
Information may be handled by team members and service providers who need it for the purposes described here, including website hosting, email, forms, and donation administration. We do not sell personal information collected through this website. We may disclose information where required by law or to respond to a valid legal request.
SLIM works across Canada and Nepal. Depending on the services used, information may be processed in these or other countries, where local laws and service-provider policies may differ.
Retention and security
We retain personal information for the purposes for which it was collected, including correspondence, programme administration, and applicable legal or financial obligations. Retention needs vary by record type. We aim to restrict access to people who need it and use appropriate safeguards; no website, email service, or internet transmission can guarantee complete security.
Your choices and requests
You can contact us to ask about personal information we hold, request a correction or deletion, withdraw consent for optional communications, or raise a privacy concern. We may need to confirm your identity before responding. Some records may need to be retained to meet legal obligations. Available rights and exceptions depend on the laws that apply to your circumstances.
This website is not intended to collect personal information directly from children. If you believe a child has provided personal information through it, contact us so we can review the circumstances.
Contact and changes
For privacy questions or requests, email snowleopard59255@gmail.com, using “Privacy enquiry” in the subject line. You can also write to Snow Leopard International Medicine, 905 West Pender St., Vancouver, BC, Canada V6C 1L6.
We may update this policy as the website or our practices change. The date at the top identifies the latest revision.